Health Care Professional (HCP) Referral

Standard call entry

Address · Phone · What happened

Identify Caller Type and Situation

Questions · 4 Q

Determine the Reason for Referral

Questions · 3 Q

Clinical Status Screening – Red Flags

Questions · 2 Q

Logistics and Transport Details

Questions · 5 Q

Risk Stratification (Dispatcher Use Only)

Determinant

Pre-Arrival Confirmation

Instructions · 1 Q

If Transfer Will Be Delayed

Questions · conditional

Call Closure

Closure